Most patients praise Aspen's doctors, hygienists, and staff for transparent communication, gentle care, and a calm atmosphere that eases dental anxiety. A minority report aggressive upselling of expensive deep cleanings and other treatments that independent dentists later disputed, with one patient claiming misdiagnosis of periodontal disease and pressure to bypass insurance coverage.
As listed on Google.
As published by the business on its own website; not independently verified.
All five reviews praise Dr. Rooprai's attentive manner and straightforward communication. Limited review volume prevents deeper insight into treatment outcomes or broader practice strengths.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Reviewers consistently praise the dentists (Dr. Hopkins, Dr. Constance, Dr. Song, Dr. Erica Schroer) for being skilled, patient, and genuinely attentive. Staff make patients feel welcomed and cared for. Procedures are explained clearly and executed without rush. Several patients report feeling calm even when anxious about dental work. However, office operations lag behind clinical quality. Scheduling errors recur, wait times between procedures stretch long, and communication about delays feels absent. Equipment setup sometimes falters, requiring extra time. Reviewers who have chosen to stay cite dentist quality alone, suggesting administrative work needs urgent attention.
Last updated 2026-07-20