Many patients praise Aspen Dental's welcoming team and quality work, especially for extractions and denture care. Staff explain procedures clearly and work with anxious patients. However, reviews flag consistent long waits (30+ minutes past appointment time), high prices, and rapid dentist turnover that disrupts care continuity.
The practice excels at chairside manner and offers financing options. A recurring concern is inflated estimates designed to make discounts appear larger. One patient reported mixed-up records, rushed treatment pressure, and ongoing billing problems after an unwanted procedure. Approach with eyes open on cost and pre-appointment communication.
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Dr. Ramkumar listens carefully, explains procedures in detail, and manages pain during extractions by checking comfort and adding anesthesia as needed. Patients praise her unhurried approach, the staff's warmth, and her commitment to follow-up visits and gum-healing guidance over months.
Patients consistently report feeling heard and well-cared for from check-in to treatment. Staff greet warmly, dentists explain options without pressure, and the newly renovated office creates a calm, comfortable setting with thoughtful touches like complimentary beverages. Dr. Rodriguez and Dr. Ruan (who speaks Mandarin) lead a bilingual team that serves families and children with the same attentiveness they give adult patients. Reviewers praise the efficient scheduling, modern equipment, and genuine sense that their concerns matter.
Long-term patients and newcomers alike praise Dr. Setty and her team for genuine skill and kindness. Hygienists are noted for gentleness and continuing education, while the practice stands out for transparent pricing and avoiding unnecessary treatments. Setty Dental handles routine cleanings, fillings, and restorations with equal attention to detail. Named staff-Dr. Tanya Setty, Dr. Brahmbhatt, Margaret the hygienist, and Ana at check-in-appear frequently in positive comments. The Loop location offers convenient parking and a calm, bright office.
Last updated 2026-07-20